We believe behavioral and mental health are just as important as physical health, which lead us to launch this new service.

1.800MD’s Behavioral Health program is here to help you start living your best life. Our tele-behavioral clinicians can provide assessment, diagnosis, consultation, and brief psychotherapy to address your behavioral health needs via live, interactive video conferencing on your computer or other connected devices (e.g. smartphone).

Behavioral Health Assessments are taken Monday through Friday 9AM-9PM EST. Sessions with a clinician may be scheduled to take place 24 hours a day, 7 days a week. Our service is available in all 50 states.

Commonly treated non-emergency medical conditions

  • Depression
  • Anxiety
  • Work-related stress
  • Alcohol or Drug problems
  • Grief and loss
  • Eating Disorders
  • Stress Management
  • Pain management
  • Marriage or relationship problems
  • Personal Distress
  • Eldercare, childcare, and parenting issues
  • Major life events: birth, death, accidents
  • Health care concerns

Frequently Asked Questions

What is Tele-Behavioral Health?
It is just what you might expect – mental health services conducted via secure, live, interactive video conferencing on your computer, Smart Phone or other connected devices.

Are Behavioral Health services available after hours and on weekends?
The assessment which is used in evaluating treatment needs is online and available 24/7/365. Following that, treatment services are available by scheduled appointment including evenings and weekends. Please note that our service is not designed to deliver emergency services.

Are tele–behavioral health visits covered by my health insurance plan?
Generally, yes. If you decide that you want to use tele-behavioral treatment services, we will review your coverage and advise you of any responsibility you may have for out-of-pocket costs.

What will I have to do to utilize tele–behavioral services?
When we work with you to schedule your initial tele-behavioral health visit, we will assist you in how you will set yourself up for the visit. Our system is simple and has been tested for patient and provider ease of use.

Is there a minimum age requirement?
Yes, our age requirement is 14 years of age and older.